We pride ourself in customer service here at Laser Kombat. Here are just a few of our happy customers and what they had to say about their experience...
We turned up late for reasons we couldn’t control, Staff managed to squeeze us into the end of our first game and reduced our group charge as well.
Really helpful, polite and enjoyed by all who came.
We held our boys under 13’s football team Christmas party here in December on a Sunday evening. A fantastic time was had by all, a few of the parents/adults were persuaded to play and a couple of younger siblings join in too. We had the place to ourselves, which was an added bonus. The duty manager that night was a brilliant host – engaged with everyone and making those of us not playing were okay. A big thank you to the team – they made it a memorable night and we will definitely be back!
I booked the Laser Kombat venue for a party of ten teenagers for a Birthday Party from booking the venue to arriving and leaving the service was top class everything went smoothly. On entering the Laser Kombat zone you were taken back to either the First or Second World War the cafe was decorated very well and it was obvious that the staff had paid great detail to the whole venue.
Georgie our host was top class and made everyone feel welcome she was very attentive throughout the session, and was very clear when giving instructions. Everyone who attended said ” what a brilliant time they had”.1st Class Service well done.
Dan led our party and was an absolute star. He was more than helpful and thoughtful at every stage of the party. He was extremely patient and great with the kids. He really couldn’t have done more and was a great ambassador for the company. The kids had a fantastic time. Thank you.
Very well themed from the decor to the mess tins for lunch. Worth hiring whole venue, so that you can play with your own friends. Matt and Dan were fabulous hosts. Nothing was too much trouble and Dan even found spare candles for one of the cakes. Very authoritative instructions to the 20 boys, 1 girl and 10+ adults! Managed to get everyone to listen and it meant all knew what to do. Great fun inside, with everyone completely immersed in the experience. Well done 🙂
Sian was our host for the party for my 8 year old son. Him and his friends really enjoyed themselves and had an awesome time. Great fun and they were absolutely exhausted which is a bonus!
The staff were amazing! We had a poorly child in our group and they were so kind and helpful. Nothing was too much. Special thanks to Janequi and Connor. Thanks guys!!
That was the most fun and relaxing children’s party i have ever had. Conner and Lewis where great with the kids, took care of the food and drinks and even cut up the birthday cake for me. I just had fun running around with the children and did not have to worry about a thing! Totally recommend it for great entertainment and stress free situation for parents.
Had a great Birthday party for my son and 7 of his friends. They all had a wonderful time and we’re looked after by their host Conner very well and who could not have been more helpful and polite. Thank you
We had our 11 years old boy party yesterday and our boy was thrilled! He and his mate had the fun of their lives! All the stuff was helpful and kind. Special thanks to Lewis, our host, who was excellent and great with the kids, he surely knows how to handle a bunch of 11 year boys! He got them ready and excited from the first minute they got in! He took care of everything, from handling the boys to prepare the food, drinks and cake. We didn’t have to worry about a thing! Totally recommend and we will come back for our younger boy’s party!